Frequently Asked Questions
How much space is needed? The Open Air PhotoBooth can fit in almost any space. However, 10' x 10' clearance is best to accommodate both the Open Air PhotoBooth as well as the 360 PhotoBooth.
Do you provide a backdrop? Yes, once we have the details of your event, we can recommend some backdrop options. In addition, we also make custom backdrops upon request for an additional fee.
How many people can fit in each picture? It is designed to fit approximately 5 people for the open air photobooth and upto 3 people for the 360 PhotoBooth. However, larger groups have been known to pull in for the most funniest pictures.
Is a deposit required to reserve my date? Yes, a $100 NON REFUNDABLE deposit is required to reserve your preferred date and time for our Open Air and Handheld Photobooths. To reserve the 360 PhotoBooth, a 30% NON REFUNDABLE Deposit is required. All custom items must be paid in full 2 weeks prior to the event. The remaining balance is due 7 days prior to your event.
Is there a fee for idle/down time? Our idle time is offered at a reduced rate where the staff and equipment will be onsite but not operational. This assures that you are getting full use of your rental and not paying full price for down time. There is a $40 per hour idle fee. For example if your event starts at 7 PM, but you want the booth set up by 5 PM, you would incur an $80 fee.
How long does it take for set up? We arrive 45 minutes prior to the event for set up unless otherwise specified.
When will the booth be turned off and can I request additional hours the day of the event? The booth will shut down at the agreed time. However, if there are guests still in line we will allow an additional 10 minutes for your guests to finish up their pictures. (We have to respect the attendants time & work schedule) In some cases, we can provide additional time the day of the event. Please contact the owner/operator in reference to same day- pricing.
What is the cancellation policy? ALL DEPOSITS & any additional payments are NON-REFUNDABLE. If for any reason, your event is cancelled or postponed and we receive the notice in writing within 30 days of your event date, we will work with you to service a future event.
When will I receive a copy of my pictures? A digital file of all pictures will be sent to your email within 48 hrs of your event.
How many photos can we take during an event? The sky is the limit!
Is the booth enclosed? No. Our photobooths are open air, which allows room for creative backgrounds and lighting.
Do you supply props? Yes, we provide an array of fun props. However, you can always supply your own or request customized props for your event.
Is there an additional fee for travel? There is no travel fee for events within 50 miles of zip code 30187. If your event is over 50 miles from the above zip code, the fee is 50 Cents for every mile over the 50th mile plus tolls.
If you have any additional questions, please contact us via email at Info@soomellc.com